The process of taking on a property for either sale or let, is simple, straight forward and very easy as long as the process is carried out by competent knowledgeable professional people.
My company has not existed very long, roughly 20 months in fact, but I have been working in the business for 7 years now at various companies, corporate and independent before I decided to start on my own, as I was tired of wanting to go that extra mile for my clients but was always being held back by someone above for various reasons.
From this, I understand the correct procedure and how my clients should be dealt with throughout the transaction and I hope I can say that I deal with my clients and customers just how I would wish to be dealt with myself, which is with courteous, skilled, well-informed and loyal people
At the initial valuation myself along with a member of my staff will turn up on time for the valuation of the house or apartment and be armed with literature, magazines, and terms and conditions about my company and what we can offer. We will answer questions as honestly as possible showing off our expertise in the field of valuing. To value a property, it should be researched before we turn up, so on that initial telephone conversation or email or face to face meet, a lot of questions will be asked so we can create a picture of you and your home and carry out some investigation work before we actually come to your abode and value.
Once we have spoken and terms and conditions have been agreed along with you feeling competent that we are the accurate agents for the disposal of the property, we will arrange another suitable day and time to return to the property to take the photographs, room measurements , floor plans and of course the finer details of the property, understanding lease lengths, ground rents/service charges, sinking funds, management contacts, keys, alarm codes and any other quirky information that is needed to make sure we are fully armed with all the information for prospective buyers or tenants.
We endeavour to take photographs in the best light, with the best detail and to really enhance your property to its full potential. Once we are all happy, we will draft a brochure, send this across for you to read through and check and then all systems are go with the property going live on the internet portals. To name but a few are our own website, Luxe Residential, Rightmove, Zoopla, FindaProperty and Primelocation. In addition to these websites we power the property search facility on some of the UK’s biggest websites, providing our clients exposure to an unrivalled property audience in the UK. These partnerships include The Times, The Telegraph, Independent, Evening Standard, The Daily Mail, Home & Property, AOL, MSN, Globrix, Homes24 and many more.
Moreover, Property Mart, Woodford Recorder, Ilford Recorder and The Guardian are also free papers we advertise in which are distributed very readily around the West Essex and East London areas.
Social networks such as Facebook and Twitter are also very handy and are updated daily and QR codes can be found across all sites and within our window display where our new TV sits scrolling through all available homes.
People who wish to view our properties are greeted with a friendly approachable tone at the end of the telephone or a polite email via the website portals. Each and every potential buyer/tenant will be vetted by us primarily before we even consider talking to our clients regarding our proposed viewer for your home.
We will accompany all viewings and will work the hours and days needed for a successful and helpful operation.
Once a suitable candidate has been found for you property, we will close the deal with skill and excitement as we know that by us following simple steps and accurate techniques we have an end result for you, our client.